Jewelry Care

Hi E11even babes,

Thank you for choosing us for your jewelry needs. At E11even Jewelry, we have a variety of high-quality pieces made of gold-plated and silver-plated stainless steel. Our products can be worn daily without tarnishing.

Stainless steel is known to be resistant to rusting and corrosion. If you don’t start with a high-quality base, the plating will not last. Some more benefits of stainless steel are corrosion resistance, fire and heat resistance, hygiene, and long-term value. As with any product, in order to maintain the quality of your jewelry for several years, it is important that you treat your jewelry with care. Here are some of our instructions on how to properly take care of your pieces:

REMOVAL: Remove your jewelry before taking off the rest of your outfit. This will help ensure that necklaces, bracelets, and earrings do not get tangled or damaged.

CHEMICALS: Avoid contact with beauty products such as hairspray, lotion, perfume, or other cosmetics. These products can contain chemicals that can permanently damage your jewelry. Your jewelry should be the last thing you put on when getting dressed.

BATHING: If possible, avoid wearing your jewelry in the bath, shower, or when washing your hands. Water, soap, and other bathing products can gradually damage your jewelry.

POOLS AND CLEANING: Remove your jewelry before entering a chlorinated swimming pool or before using household cleaners. Chlorine and other common household cleaners, especially bleach, can pit or damage gold alloys.

SWEAT AND HEAT: Avoid wearing your jewelry while working out. In addition, excessive heat in a sauna can easily remove the natural moisture of these gems. Pearls, for instance, can dry out, crack, and discolor.

CLEANING YOUR PIECES: While you can purchase a professional ultrasonic cleaner for your jewelry, you should be aware that not all gems and jewelry can be safely cleaned in it. We advise you to use the jewelry cloth which is included in your order. After wearing, wipe gently with a soft cloth to remove any dirt and skin oils. It is not recommended to use any jewelry polishing cloths on plated jewelry, as they will rub off the plating.

STORAGE: Ensure proper storage of your jewelry. Keep away from hard surfaces. Tossing your jewelry into a drawer or on top of a dresser can lead to scratches and damaged pieces. Store in an airtight plastic bag away from direct sunlight.

TERMINOLOGY TO KNOW: Turning vs. Fading. We think it's important our customers know the correct terminology when it comes to their jewelry.

Turning - Your item changed color, rusted, and possibly left your neck or fingers green or brown.

Fading - When an item starts to lose its color but still looks good and well-kept. It didn't turn green, rust, or tarnish. Fading can happen to all gold-plated jewelry, no matter the brand you buy from.